Need help? Here is where to ask
Questions about your account or your money
Anything to do with your gday007 account is handled in the support area on our casino platform. That covers logging in, a deposit that has not appeared, a withdrawal you are waiting on and any question about a bonus.
This website is for information only. It has no view of your account, and it cannot send, receive or reverse a payment, so support on the platform is the only place those requests can be dealt with.
The button opens the casino website in a new tab. It does not start a live chat on its own, so once the casino website loads, head to its support area to send your question.
Before you get in touch
A payment query is easier to trace when you can give support the specifics straight away. Before you contact them, jot down the following details.
- The payment method you used, such as PayID.
- The exact amount.
- The date of the transaction.
- The transaction reference shown by your bank or on the platform.
If support asks you for identity or banking documents, upload them only through the secure process inside your account. Please do not send copies of documents through any other channel.
Guides that might answer it first
Some questions have a quicker answer on this site. Check these pages before you open a request.
Spotted a problem on these pages?
We do not run a separate email inbox for this website, and there is no contact form on these pages. If something on a page looks wrong, out of date or unclear, raise it through the same support area on our casino platform, and the team will take it from there. Mention the page address and what looked wrong so the right page can be checked.